Personal. Experience.
With over 40 years of investigative experience, Customized Service and Solutions is dedicated to serving Berkshire County for personal, residential, and commercial services.
We take pride in delivering in timely manner, with the highest standards expected of a professional security agency; from investigations and surveillance to safe delivery of sensitive documents and valuable items.
Licensed Private Investigation
As Massachusetts licensed private investigators, Customized Service and Solutions (CSS) provides discreet and confidential investigations. CSS performs background checks (credit, criminal, driving history, employment, education) commonly performed for prospective tenants, nannies, and employees. Civil and divorce cases employ extensive interviews, surveillance, research, and documentation.
CSS investigators are vetted in Massachusetts with the Committee for Public Counsel Services to provide public defenders with documentation, research, interviews, and other resources for criminal cases, ensuring fundamental protection under the United States Constitution, Bill of Rights and Massachusetts Constitution.
Security
Customize Service & Solutions (CSS) provides security services to individuals and businesses such as security consulting, unarmed and armed security.
Unarmed security professionals protect and survey a specific area for illegal activities, suspicious behavior and dangerous situations for residential retail, entertainment venues, financial institutions, manufacturing, and other facilities.
Armed security professionals protect persons or places and prevent criminal activities with surveillance and patrolling. Trained and licensed professionals carry concealed weapons on their person, using only when necessary.
Security consultations for residences, venues, and businesses identify weaknesses within the current security structure, and plan and design security policies and guidelines to manage risks to people, and organizations.
Property Care
Provides property care and monitoring services for vacant, vacation and second homes. This service includes periodic walkthroughs for security risks, maintenance issues and property damage, monitoring sensors and alarms on the property for security, fire, temperature, and water, along with property care i.e. lawn care and property maintenance.
Courier Services
For individuals and organizations, CSS specializes in secure courier services moving products or goods, that require in-route protections for high value or sensitive goods. Delivery of items such as artwork, jewelry, and cash are transported using unmarked vehicles by trained and bonded security professionals safely and inconspicuously.
Process Service
For individuals and organizations, CSS specializes in secure courier services moving products or goods, that require in-route protections for high value or sensitive goods. Delivery of items such as artwork, jewelry, and cash are transported using unmarked vehicles by trained and bonded security professionals safely and inconspicuously.